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FAQ

    • Yes. You can try SFR Virtual Display free for 14 days with access to all features available in our Business plan.

      Choose BUSINESS plan, ( 1 display is already included), 2 extra displays, add to cart and checkout.

      Your trial includes support for up to 3 displays, giving you plenty of room to explore layouts, widgets, playlists, scheduling and integrations.

      During the free trial, we recommend keeping the Business trial plan unchanged. Plan changes are intended for active paid subscriptions and may not be available while your free trial is running.

      After the 14-day trial, your subscription will continue automatically unless you cancel before the trial ends.

      Want a different plan? You can choose or change your subscription plan once the trial has ended.

    • Depending on your plan and display type, content can include things such as:

      • Messages
      • Welcome screens
      • Timetables
      • Menus
      • Price information
      • Clocks
      • Dates
      • Weather information
      • Announcements
      • Event information
      • Promotional messages
      • Custom data

      Additional widgets and integrations will continue to be added to the platform.

    • Yes.

      Virtual Displays can support configurable visual options such as display layout, character arrangement and presentation settings.

      Available customisation options may depend on the display type and subscription plan.

    • The Virtual Display can reproduce the characteristic sound associated with mechanical split-flap displays.

      Sound can be configured depending on the player and installation.

    • Yes.

      Split Flap Studio is designed around remote display management.

      You can create and update content from the management platform and send it to your connected displays.

    • The management interface is designed to work through a modern web browser, allowing you to manage content from computers, tablets and supported mobile devices.

    • Connected displays are designed to receive updates shortly after content is published.

      The exact update time can depend on the internet connection, player and type of content.

    • The Virtual Display is a software-based split-flap display that runs on a digital screen.

      It recreates the characteristic flipping animation of a traditional split-flap board without requiring hundreds of mechanical parts.

      What do I need to run a Virtual Display?

      Typically, you need:

      • A TV or monitor
      • A compatible media player or device
      • An internet connection
      • A Split Flap Studio account and active plan

      The exact supported devices will be listed in our setup documentation.

    • In many cases, yes.

      If your TV has a suitable media player or can be connected to a supported external device, it can be used as a Split Flap Studio Virtual Display.

      This means you may not need to purchase a dedicated commercial signage screen.

    • Yes.

      A monitor can be used as long as it is connected to a compatible device capable of running the Split Flap Studio player.

    • Support depends on the player version and device.

      Split Flap Studio is being designed to support commonly available display hardware, including Android-based media players. Please check the current device compatibility information before purchasing hardware specifically for Split Flap Studio.

    • An internet connection is required for account communication, remote management and receiving updated content.

      Some functionality may continue temporarily if the connection is interrupted, depending on the player and content being used.

    • Supported dedicated media players can be configured to automatically start the Split Flap Studio player after power is restored.

      This is especially useful for commercial installations where displays need to operate without manual intervention.


    • A split-flap display is a type of information board originally used in railway stations and airports. Traditional displays use rotating mechanical flaps to show letters, numbers and symbols.

      Split Flap Studio recreates this distinctive experience digitally and is also being developed to work with physical split-flap hardware.

    • Split Flap Studio is a platform for creating, managing and displaying split-flap content.

      Our platform combines the nostalgic character of classic railway and airport departure boards with modern digital technology. You can use Split Flap Studio with a Virtual Display on a TV or monitor, or with a compatible physical Split Flap Studio hardware display.

      Both can be managed from the same platform.

    • A Virtual Display recreates the appearance, movement and sound of a split-flap board on a digital screen such as a TV or monitor. A Hardware Display uses physical character modules with real moving flaps. Both are designed to work with the Split Flap Studio platform, allowing you to create and manage content from one place.

    • No.

      You can use Split Flap Studio as a completely virtual display solution on a compatible TV, monitor or media player.

      Physical hardware is an additional option for customers who want the authentic movement and sound of real mechanical flaps.

    • Split Flap Studio can be used in many different environments, including:

      • Restaurants and cafés
      • Hotels and hospitality
      • Offices and reception areas
      • Retail stores
      • Events and exhibitions
      • Schools and universities
      • Transport-inspired installations
      • Homes
      • Digital signage installations

      Because the content is configurable, the same platform can be adapted to many different applications.

    • The Virtual Display is a software-based split-flap display that runs on a digital screen.

      It recreates the characteristic flipping animation of a traditional split-flap board without requiring hundreds of mechanical parts.

      What do I need to run a Virtual Display?

      Typically, you need:

      • A TV or monitor
      • A compatible media player or device
      • An internet connection
      • A Split Flap Studio account and active plan

      The exact supported devices will be listed in our setup documentation.

    • If your question is not covered in this FAQ, please contact Split Flap Studio through our contact page.

      For technical questions, it helps to include the type of display, player or device you are using and a short description of the issue.

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